FAQs

General Questions


What does Isdream stand for?
Isdream stand for the core elements of wellness and our mission : natural and organic ingredients given by mother nature will makes you look better

How can I figure out which products are right for me?
Check out our “Shop natural skin care” page to find products tailored to your specific concerns and skin type (dryness, aging, acne, ect). Additionally, you can connect with us by phone, Monday-Friday, 9:00am-5:00pm PST at 0-741-984-1710. Prefer texting? Send us a message at 0-741-984-1710!

How should I store my products?
To maximize the shelf life of your products, store them in a cool, dry place away from direct sunlight, heat, humidity and excess moisture.

How long do my products last?
Our products have a guaranteed shelf life of 2 years, however many last longer.

How can I track my order?
Check your shipping confirmation email and click on the link Track Your Order, or simply call Isdream Consumer Care at 0-741-984-1710, 9:00 a.m.-6:00 p.m. Monday - Friday, and we will be happy to track your package for you.

Can I cancel or modify my order after I’ve placed it?
Orders cannot be canceled or modified after they’ve been placed. Please complete our Contact Us form here for assistance with return process.

I’m interested in Isdream for wholesale, who can I contact?
We invite submissions from applicants that offer a professional retail experience, qualified services, as well as a commitment to our award-winning education program and a minimum order of professional and retail products.

Ready to partner with us or learn more?
Please submit a wholesale application here or complete our Contact Us form here and we’ll be in touch very soon.